Patient Information

Welcome to the Kenmore, QLD practice of Dr Tom Hogerheyde and Dr Chris Plackner. The entire team at Kenmore Family Dental looks forward to helping you and your family’s smiles stay healthy. We are delighted to be a part of the Kenmore community, serving our neighbourhood as well as the surrounding areas of Brookfield, Chapel Hill, Pinjarra Hills, Pullenvale, Chelmer, Indooroopilly and Taringa.

On this page, you will find general information about our practice, including a list of frequently asked questions, financial and insurance information, as well as forms for your first visit. Of course, if you don’t find what you are looking for here, we invite you to give us a call on (07) 3878 8247, and we will cheerfully answer your questions.

Your Entire Family Is Welcome

From tots to teens to seniors—and everyone in-between—we are a family-focused dental clinic. Our brand-new facility has been designed with everyone’s comfort in mind. You kids will enjoy playing on the Xbox in our pirate ship–themed waiting room while you relax in the dental chair watching your favourite programme on our chairside televisions.

Because our dental clinic is so new, we have had the opportunity to incorporate the latest in dental technology into our everyday operations. Our clinic has equipment, such as intraoral cameras, panoramic x-rays, digital radiographs and rotary endodontics. It also enables Dr Hogerheyde and Dr Plackner to make accurate diagnoses and to show patients what they see.

We Offer a Variety of Payment Options

We are firm believers that finances should not prevent our patients from getting the dental care they deserve. To that end, we accept a number of payment options. In addition, we are completely transparent about the cost of treatment up front. There is no guessing—and there are no surprises.

We accept:

  • Private health insurance
  • Child Dental Benefits Schedule (CDBS)
  • Department of Veterans’ Affairs (DVA)
  • Medicare Bulk Billing
  • Preferred Provider for HCF
  • All other health insurance

We also have a HICAPS machine onsite for a rebate on the spot.

For out-of-pocket expenses, we accept cash, Visa, MasterCard, EFTPOS and payment plans through ZipPay and Denticare. If you have questions about coverage and costs, please contact our dental clinic and one of our helpful team members will assist you.

We warmly welcome you to Kenmore Family Dental. Please contact us to book a consult.